HOW TO ORDER
How do I order my blood test/s?
Call 214-392-8888 to place your order with one of our friendly staff members.
We will need you to provide your contact and payment information; name, phone number, mailing address, date of birth, diagnosis (if any has been established), e-mail address (optional), and your credit card number, expiration date, security code from the back of the card, and card billing address.
Upon placing your order. We will send out a test kit with the following:
- Vials for your blood and/or urine specimen collection containing preservative
- Rx Request for Phlebotomy form
- HIPAA form
- Terms & Conditions form
- Credit card receipt
- Step-by-step Instruction form for the sample collection, processing, and shipping procedure
General Questions
1I don't live in the United States, can I still order tests?
You can order our tests from virtually anywhere in the world. Call or email us to place an order.
2Do I need a prescription from my doctor to order a blood test?
No. Unless you are filing an insurance reimbursement claim, you do not need a prescription
to order our tests. Our triple Board Certified, licensed pathologist will write the order for your
test/s as required by state laws. However, she cannot be involved with an insurance claim
because you are not a patient of hers. If you are planning to file an insurance claim, please
read the information under insurance, Medicare or Medicaid.
3Where do I go to have my blood drawn?
You may go anywhere you choose. Please verify that the facility will draw the blood for an outside laboratory. Locate one of the following:
- Hospital Outpatient Laboratory
- Your own doctor’s office
- Phlebotomy service
- Blood Drawing site
4What do I need to bring with me to the blood drawing facility on the day of the draw?
Everything that was sent to you with the test kit, except for your credit card receipt. If you are
having the HCG urine test (included with the Cancer andLongevity profiles), make sure to collect
and transfer your first morning urine to the “urine vial” provided with your kit and bring it with you.
5How much blood do you need for the test/s?
| Cancer Profile© | 1 SST (transfer serum to bullet tube) | 2.0 mL serum 8 hour fast |
|---|---|---|
| Longevity Profile© | 3 SSTs (transfer serum from 1 SST to bullet tube) 1 Lavender top (EDTA whole blood) | 3.0 mL serum per SST 5.0 mL whole blood 12 hour fast |
| He Profile© | 2 SSTs 1 Lavender top(EDTA whole blood) | 3.0 mL serum per SST 5.0 mL whole blood 12 hour fast |
| She Profile© | 2 SST 1 Lavender top(EDTA whole blood) | 3.0 mL serum per SST 5.0 mL whole blood 12 hour fast |
| Ultra Cardiac Profile© | 1 SST | 2.0 mL serum 12 hour fast |
| Chemistry Profile | 1 SST | 3.0 mL serum 12 hour fast |
| CBC Complete Blood Count w/ differential | 1 Lavender top (EDTA whole blood) | 5.0 mL whole blood no fasting |
**SST - Serum Separator Tube** ***Please call our office for other tests specimen requirement***
6How do I ship my blood/urine. Do I have to pack the sample/s with ice?
Domestic orders: If you received a blood test kit from our laboratory or your doctor's office, the
vials (bullet tubes) contain a preservative that will keep the samples integrity stable for up to 7
days. No ice is required with the specimen. You may ship these vials 2 to 3 days priority mail.
International orders: Ship all samples Global Express. Verify that it will reach us within 7 business
days of the date of draw. Do not ship whole blood. Serum and urine only please.
If you are not using the vials with preservative and/or are having a CBC Complete Blood Count test, the samples must be shipped overnight.
If you are not using the vials with preservative and/or are having a CBC Complete Blood Count test, the samples must be shipped overnight.
7When do I get my test results?
- We set up for testing every Wednesday. If we receive your specimen by the end of the day Tuesday, the test/s will be run and the results reported on Friday of that week. If your specimen arrives after the deadline, it will be frozen and run the following Wednesday.
- Result reports are mailed out on Fridays via USPS First Class Mail.
- Please note that if the prescription for your test/s was written by your own doctor, then by law, we can only release the results to the ordering physician, and s/he needs to authorize their release to you. If our staff doctor ordered the test/s, the authorization is automatic.
- These results will indicate if there are any abnormalities. In case of abnormal results, you should make sure to show them to your personal physician, who can determine if you have any serious problems and what you can do about them. You can also call and discuss your results with Dr. E. K. Schandl.
8My test/s were ordered by my doctor. Can I get a copy of the results?
You certainly can, please ask your ordering doctor to provide us with a written authorization
to release a copy to you.
9I have abnormal results, what do they mean?
- Call for a free 15 – 20 minutes professional test interpretation by phone.
- You may wish to schedule a Nutritional/Biochemical Evaluation and Metabolic Program by Dr. Schandl based upon your test results and your individual circumstances by calling 214-392-8888
10How often should I repeat these tests?
Retesting recommendations are based on your individual results and your treatment, please
check with the health care professional who ordered or recommended that you ordered the
test/s. If you ordered the test/s through our staff doctor, you may ask Dr. Schandl's
recommendation.
11What is the most comprehensive profile you have?
The Longevity Profile© is our most comprehensive work-up. What we call, "a biochemical full
body scan without the radiation exposure". Composed of over 60 tests; it includes the full
Cancer Profile ©, sex hormones, PTH, organ enzymes, and growth hormone(IGF-1). In addition,
it evaluates adrenal stress with a comparison of the morning and afternoon levels, cardiac and
stroke risk markers, lipid profile, sugar, electrolytes, minerals, and assesses your white cells, red
cells, platelets, etc. It is recommended for the early detection and prevention of diseases like
cancer, heart and other vital organs function conditions, hormonal imbalance, adrenal stress,
etc., years before a potential disease manifestation.
12What is the difference between the Longevity Profile© and the Cancer or CA Profile©?
The Longevity Profile © includes all the tests listed above, the CA Profile © is part of it. The Cancer
Profile © is for the early detection, prevention, and therapy monitoring of cancer only, and
includes 8 tests: HCG x3, PHI, CEA, TSH, GGTP and DHEA-S.
13What is the difference between the Navarro test and your HCG Urine test?
Dr. Navarro was the first individual testing for cancer with his HCG Urine test and we appreciate
his pioneering work. However, his technology is much outdated and cannot distinguish between
HCG, TSH, FSH, and LH. Therefore, the results may reflect the sum of all those four hormones
in the urine. The Navarro normal results are below 50,000 mIU. The test requires a special
treatment where the patient mixes the urine with acetone and alcohol and allows it to stand in
the refrigerator for 2 hours; then has to filter the mixture using a coffee filter. The cost of the
test is paid to an individual in Illinois, U.S.A., while the sample in the coffee filter is shipped to
the Philippines for testing.
Our HCG Urine Quantitative test is specific for the HCG hormone, (no other hormone). This is to say, unlike the Navarro test, there is no cross reactivity with TSH, FSH, and LH hormones. Our normal results are less than 1.0 mIU/mL, i.e., some 50,000 times more sensitive than the Navarro test. All that is required for the collection is a small sample of the first morning urine. It is paid to and shipped to us, American Metabolic Laboratories, a COLA & CLIA certified, Florida state licensed laboratory in the U.S.A.
*Experts recommend 2 technologically different HCG tests performed to reduce, if not eliminate false positives. The results of one test generally confirms the validity of the other. Our laboratory offers three different methodologies: The urine, and two serum methods (please read more)
Our HCG Urine Quantitative test is specific for the HCG hormone, (no other hormone). This is to say, unlike the Navarro test, there is no cross reactivity with TSH, FSH, and LH hormones. Our normal results are less than 1.0 mIU/mL, i.e., some 50,000 times more sensitive than the Navarro test. All that is required for the collection is a small sample of the first morning urine. It is paid to and shipped to us, American Metabolic Laboratories, a COLA & CLIA certified, Florida state licensed laboratory in the U.S.A.
*Experts recommend 2 technologically different HCG tests performed to reduce, if not eliminate false positives. The results of one test generally confirms the validity of the other. Our laboratory offers three different methodologies: The urine, and two serum methods (please read more)
14Do Insurance companies, Medicare or Medicaid pay for these tests?
- American Metabolic Laboratories are not in network with any insurance company. Check with your insurance provider to find out your coverage for an out-of-network testing facility.
- You may be able to file an insurance claim for reimbursement. Or we can file it for you for a nominal fee
- If you’re planning to file a reimbursement claim, ask your insurance company if they require an order from your M.D. or D.O. physician. In such a case, you will need to request the prescription from your doctor before placing the test order. A copy may be mailed or faxed to our office at 214-937-3687.
Medicare and Medicaid are not accepted by our laboratories.
15Can American Metabolic Laboratories file an insurance reimbursement claim for me?
Yes. Please enclose a copy of your insurance card (front and back), insured’s D.O.B. and relation
to patient (if not the patient), and payment for the filing fee.
16Return Policy
All kits must be returned within 30 days of the order date. The test kit must be unused,
undamaged and include all supplies and paperwork. Please include a note with your test kit
explaining the reason for your return. There is a $25 restocking charge. All shipping & handling
are not refundable.
Please note that the state of Maryland disallows American Metabolic Laboratories to accept laboratory work from residents of that state.
Please note that the state of Maryland disallows American Metabolic Laboratories to accept laboratory work from residents of that state.